Utility Billing is repsonsible for obtaining and processing water/sewer readings, preparing water/sewer/garbage/stormwater bills, and collecting and recording payments. The division also prepares and processes service requests, collects and refunds deposits, maintains customer records, and handles customer complaints.

Office Hours

June - August 7:30 am - 4:30 pm

September - May 8:00 am - 5:00 pm

Contact Information

Utility Billing

City Hall, Upper Level

300 W. Baraga Avenue

Marquette, MI 49855

Utility Billing: 1-906-228-0420

Fax Number: 1-906-228-0409

Payment Options

The City of Marquette accepts any of the following methods to pay your water bill.  Choose the one that’s most convenient for you.

Autopay

• AUTOPAY is a program designed to provide our customers with the option of paying their utility bill through an automatic withdrawal from their checking or savings account on the due date of the bill. You save time by not having to write checks and also save the cost of postage or the cost of running to drop off your payment. You never have to worry about payments getting lost in the mail or late payments when you are out of town on business or on vacation. To request an autopay form, call us at (906) 228-0420 or you can print an AUTOPAY application form and bring it into the Financial Services Office in the upper level of City Hall.

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In Person

• You may pay your bill in person at either the City Treasurer’s office, 300  West Baraga Avenue, or at the Marquette Board of Light & Power office, 2200 Wright Street.

 

Both locations have drop boxes outside for “before” or “after” hours payments.  The City also has an inside drop box in the lobby near the Treasurer’s office.

 

Payments accepted are cash, check or money order.  Credit card payments are not accepted in the office.

 

Mail your payment to:

• City of Marquette
• Utility Billing
• 300 W. Baraga Ave
• Marquette, MI 49855

Credit Card

• To pay by credit card, click on the link below to connect to the Official Payments Corporation (OPC) web site and enter a jurisdiction code of 7007.  Have your bill handy as you will be prompted for your ten-digit account number and service address.  OPC charges a 3% convenience fee which is added to your payment amount.  American Express, Discover and Master Card are all accepted.

 

 

• Payments are posted two (2) days after the transaction date if you use MasterCard and three (3) days if you use American Express or Discover.  The transaction date is honored when calculating penalty. See "Detailed Instructions to Pay Credit Card" below.

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Telephone

• To make a payment using a touch-tone phone, call 1-800-272-9829 and respond to the prompts using the telephone keypad.  Your jurisdiction code is 7007.  There is a 3% convenience fee which is added to your payment amount.  American Express, Discover and Master Card are all accepted.

 

• Payments are posted two (2) days after the transaction date if you use MasterCard and three (3) days if you use American Express or Discover.  The transaction date is honored when calculating penalty.

Bill Pay

• Bill Pay through your bank. Please verify your new 10 digit account number on your most recent bill and allow 8 - 10 days for payment to be received and processed by the city.

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Detailed Instructions to Pay by Credit Card

Click the link above, Pay by Credit Card, to connect with the Official Payments Corp (OPC).

Click on Local Payment.

On the Make a Payment page, select the State, Payment Entity and Payment Type from the menus, or enter Jurisdiction Code 7007 and click “Continue”.

Enter the total amount of your payment in the space provided, then click "Continue" to proceed with the payment process.

Review the payment amount along with the Terms and Conditions and click “Accept” if you wish to continue or “Decline” to exit the payment process.

Fill out the payer and credit card information on the next screen.  Fields marked with an asterisk (*) are required.  The entire 10-digit number is required in the account number field including any leading zeroes.

Note: If you include your e-mail address, your receipt will be e-mailed to you.

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